Service Terms and Conditions

Please note, park fees are NOT included in rates and need to be added onto the above rates (where applicable). Clients staying at Avani / Royal Livingstone, Sussi & Chuma and Toka Leya do not need to pay park fees for Cruises or Game Drive as this fee is covered by their accommodation. Park fees are payable for full day raft float for ALL clients.

Any increases in Park fees for Falls entry, Game drives, Cruises, Rafting and Upper Zambezi Experiences in Zambia are out of our control and subject to change.

Due to the nature and areas of operation of certain activities there are some age limits in place – please double check these at time of booking. These include, but are not necessarily restricted to, the following: rafting (15yrs), all elephant products (10yrs) and Upper Zambezi Experiences (12yrs).

“Daily on Request” is subject to minimum client numbers and a trip running.

Rafting from February to June is subject to the water level.

It is compulsory to have Medical and Travel Insurance.

Visa Fees for Zambia are NOT INCLUDED and are payable direct by the client where necessary. Please check at time of booking what visas are required for Zambia, as well as any neighboring countries if trips are planned there.

Please note we reserve the right to cancel, at any time, a tour booked due to rain, closure by National Parks or any other unforeseen event.
Safari Par Excellence reserves the right to change these rates without notice should operating costs increase beyond our control.

BOOKING CONDITIONS:

Deposit Policy

30 – 15 days – 50%

Less than 15 Days – Balance or total amount due

CANCELLATION POLICY:

30 – 15 Days – 50%

Less than 15 Days / No Show – 100%

If a guest is sick and can provide a Doctor’s Note: 100% refund

The Victoria Falls Waterfront

VFWF rates include 16% VAT, 10% service fee and 1.5% tourism levy.

The Victoria Falls Waterfront reserves the right to change these rates without notice should operating costs increase beyond our control.

Visa Fees for Zambia are NOT INCLUDED and are payable direct by the client where necessary. Please check at time of booking what visas are required for Zambia, as well as any neighboring countries if trips are planned there.

It is compulsory to have Medical and Travel Insurance.

BOOKING CONDITIONS:

Deposit Policy

30 – 15 days – 50%

Less than 15 Days – Balance or total amount due

CANCELLATION POLICY:

30 – 15 Days – 50%

Less than 15 Days / No Show – 100%

If a guest is sick and can provide a Doctor’s Note: 100% refund